Shipping Policy
Free Worldwide Tracked Shipping
We are happy to offer free tracked shipping on all orders worldwide.
Our mission is to provide unique, high-quality products at accessible prices. To achieve this, we work with carefully selected manufacturing and fulfillment partners across the globe. This global partnership allows us to keep prices competitive, but it can also influence delivery timelines. We believe in full transparency so you always know what to expect.
Order Processing
The total delivery time consists of two stages:
1. Processing Time (1–3 Business Days)
After you place your order, our team begins processing it within 1–3 business days. During this stage we:
- Confirm your order details
- Prepare and quality-check your items
- Package your order for shipment
- Hand it over to our shipping partner
Once processing is complete, your order is dispatched.
Estimated Delivery Time
Below are the average delivery times after dispatch. These are estimates based on our historical shipping data.
- United States: 6–10 business days
- Canada: 6–10 business days
- United Kingdom: 6–10 business days
- Australia: 6–10 business days
- Rest of the World: 6–10 business days
We consistently work to ensure your order arrives as quickly and smoothly as possible.
Order Tracking
As soon as your order is shipped, you will receive a confirmation email with a tracking number.
Please note:
- Tracking information may take a few days to update after shipment
- This delay is normal while the carrier registers the package in their system
Once active, the tracking link will allow you to follow your order every step of the way.
Important Notice
Delivery times listed above are estimated, not guaranteed.
Occasionally, external factors beyond our control may cause delays, including:
- Customs inspections
- National or regional holidays
- Postal service or carrier delays
While we cannot control these situations, our support team is always ready to assist you and help track your order if needed.
California Consumers
In accordance with California law: You are entitled to clear and accurate shipping information. We strive to ensure all packages arrive within the expected timeframe.
Events beyond our control — including weather, transportation disruptions, strikes, carrier issues, or force majeure — do not constitute a violation of this policy.
Questions About Your Order?
If you have any questions regarding shipping, tracking, or your order status, our support team is here to help.
Contact us at:
📧 support@voxanimalis.store
We appreciate your trust and thank you for shopping with us.